The National Hajj Commission of Nigeria (NAHCON) has announced that refunds will be issued to pilgrims impacted by a food service failure during the ongoing 2026 Hajj in Saudi Arabia. This decision follows the rejection of certain meals provided to Nigerian pilgrims, which did not comply with approved health and packaging standards set by Saudi authorities.
In an official statement, NAHCON emphasized its dedication to the safety and well-being of all Nigerian pilgrims. The commission noted that Saudi health regulations are strictly enforced during the pilgrimage, particularly given the current climatic conditions in the Kingdom.
According to the statement, dinner meals served on the evening of May 27, 2026, were found to be substandard in handling and packaging. In coordination with Saudi officials, these meals were promptly refused. To alleviate inconvenience, the service support company distributed alternative light refreshments to affected pilgrims. Meanwhile, NAHCON board members visited state officials and managers to provide updates.
Chairman Ambassador Ismail Abba Yusuf has directed the commission’s security committee to investigate the caterers responsible for the incident, as well as any individuals involved in procuring the contracts. Additionally, a separate inquiry has been ordered into tour operators suspected of exceeding registered pilgrim numbers and exploiting unsuspecting participants during the Hajj.
NAHCON has warned that any operator found guilty of misconduct will face severe penalties, including potential revocation of operating licenses. The commission has already initiated arrangements for immediate refunds to affected pilgrims.
Expressing gratitude for the pilgrims’ patience, NAHCON reassured them that their welfare remains a top priority throughout the Hajj exercise. “NAHCON appreciates the understanding of the pilgrims and reassures all of its continued commitment to their welfare throughout the Hajj exercise,” the statement read.